Privacy Policy

At westfieldsrilanka.lk, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard the information you provide when using our website and mobile application. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect:

Personal Information: When you register on the website (westfieldsrilanka.lk) or mobile application (Westfieldsrilanka.lk App), we may collect personal information such as your name, email address, phone number, and other contact details.
Usage Information: We may collect information about your interactions with our platform, including your course preferences, browsing behavior, and device information like IP address, device model, OS version and app usage statistics like session duration and features accessed.
Payment Information: If you make any purchases on westfieldsrilanka.lk, we may collect payment-related information, including credit card details, billing address, and transaction history. However, we do not store this information on our servers. It is securely handled by our trusted payment processors.
Mobile App-Specific Data: The mobile app may request certain permissions to enhance user experience. Optional permissions include access to storage, which allows users to download course resources for offline use. Additionally, the app automatically collects data such as crash reports through Firebase or other third-party tools, as well as usage analytics via services like Google Analytics for Firebase.

Use of Information:

We use the information we collect to provide and improve our services, personalize your learning experience, and communicate with you regarding your account, courses, and updates.
We may use your email address to send you account updates and promotional or informational content related to our platform, but you can opt out of receiving such communications at any time.
We may analyze aggregated and anonymized data for research purposes, statistical analysis, and to enhance the effectiveness of our platform.

Information Security:

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.
We implement industry-standard security measures to safeguard your data, including encryption, firewalls, and secure socket layer (SSL) technology.
However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Disclosure of Information:

We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law or as necessary to fulfill our services.
We may share your information under strict agreements with trusted third-party service providers who assist us in operating our platform, processing payments, or delivering requested services. These service providers are bound by confidentiality obligations.
We may disclose your information if we believe it is necessary to protect our rights, enforce our terms of service, or comply with a legal obligation.

Third-Party Links:

Our website (westfieldsrilanka.lk) and mobile application (Westfieldsrilanka.lk App) may contain links to third-party websites or resources. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

Account Deletion:

If you wish to delete your account and all associated data, you can request account deletion by visiting the Account Deletion page.

Changes to the Privacy Policy:

We may update this privacy policy from time to time. Any modifications will be effective upon posting of the revised policy on website (westfieldsrilanka.lk) and mobile application (Westfieldsrilanka.lk App). We encourage you to review the policy periodically for any changes.

If you have any questions or concerns about our privacy practices, please contact us at 0112607323 or send us an email via support@westfieldsrilanka.lk. We value your privacy and will address your inquiries promptly.

Last updated: 06/06/2025